Terms of Service

Effective October 1, 2026

These Terms of Service ("Terms") are an agreement between you and DIY Promotion ("DIY Promotion," "we," "us" or "our") for the use of diypromotion.com, the DIY Promotion dashboard, the free tools, David (our AI assistant), and the landing pages, banners, posts and other features we provide (together, the "Service"). By creating an account, joining the early-access list or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service for a business, you agree to these Terms for that business and confirm you have the authority to do so; "you" then means both you and the business.

1. Our promise: tools, not results

DIY Promotion gives you marketing tools that you run yourself. We promise that our tools will work as described. We do not promise any particular result, including traffic, leads, search rankings, followers, reviews or sales. Results depend on your business, your offer, your market and how you use the tools.

2. Accounts

• You must be at least 18 years old and able to enter a binding contract to create an account.
• Give us accurate information and keep it up to date, especially your business name, address, phone number and email.
• Keep your password secret. You are responsible for everything done through your account. Tell us right away at support@diypromotion.com if you think someone else has used it.
• The Service is for business use. These Terms are a business-to-business agreement to the extent the law allows.

3. Plans and payment

• Paid plans: the price, what each plan includes and its usage limits are shown before you buy. You can pay monthly or yearly. There are no setup fees and no long-term contract beyond the period you choose, unless we agree otherwise in writing.
• Free trial: new accounts get a 7-day free trial. You enter a payment method when you start it. Unless you cancel before the trial ends, your plan starts automatically and your payment method is charged the plan price shown when you signed up, then again at the start of each billing period until you cancel. We email you before your trial ends. One free trial per person or business.
• Billing: by choosing a paid plan, you authorize us and our payment processor to charge your payment method at the start of each billing period until you cancel. Prices do not include taxes, which you are responsible for where they apply.
• Canceling: you can cancel at any time with one click in Settings > Plan and billing. If you cancel during the free trial, you are not charged. Otherwise your plan stays active until the end of the period you already paid for, and it will not renew. Except where the law requires otherwise, payments are not refundable for partial periods.
• Price changes: we will give you at least 30 days' notice before a price change takes effect on your plan.
• Usage limits: some features have daily or monthly limits (for example, AI pictures, post sets, website check-ups and messages to David). Limits help keep the Service fast and fair for everyone. Monthly allowances reset on the 1st and do not carry over. You can buy credit packs for extra AI pictures or promo videos; packs are used after your monthly allowance, do not expire while your account is open, and are not refundable once used.

4. Acceptable use

You agree not to use the Service to:

• break any law, including consumer protection, advertising, privacy, anti-spam and intellectual property laws, or the Washington Consumer Protection Act (RCW 19.86);
• publish false, misleading or deceptive claims, fake reviews or testimonials, or endorsements that are not real;
• pretend to be another person or business, or publish pages meant to trick people into giving passwords, payment details or other private information;
• publish content that is unlawful, hateful, harassing, sexually explicit, violent or threatening, or that promotes illegal goods or services;
• use content, photos, logos or trademarks you do not have the right to use;
• upload viruses or harmful code, probe or attack our systems, get around usage limits or security, or scrape or overload the Service;
• resell or share the Service or your account without our written permission.

We may remove content or unpublish pages that break these rules.

5. Email, text messages and reviews

You are responsible for following the laws that apply to your marketing messages, including:

• Email: the federal CAN-SPAM Act and the Washington Commercial Electronic Mail Act (RCW 19.190). Do not send commercial email with false or misleading subject lines or sender information, include a working way to unsubscribe, honor unsubscribes promptly, and include your valid physical mailing address. You must add your business mailing address before using email marketing features.
• Text messages: the federal Telephone Consumer Protection Act and RCW 19.190.060, which prohibit sending commercial text messages to Washington phone numbers without the recipient's clear consent. Only text people who have agreed to hear from you, follow quiet-hours rules, and honor "STOP" requests.
• Lead follow-up: the instant reply email sent from your landing page goes only to people who filled out your form. Use it to answer their request.
• Reviews: you may ask real customers for honest reviews. You may not buy, fake, write or selectively solicit reviews, or offer rewards for positive reviews, as prohibited by the Federal Trade Commission's rules on consumer reviews and testimonials and by Google's policies.

6. Your content and your leads

• You own your content: your pages, photos, banners, posts, voice and keywords ("Your Content") and your leads belong to you.
• License to us: you give us a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, display, adapt and send Your Content only as needed to provide, secure and improve the Service for you, including publishing your landing pages and sending your posts to services you connect. This license ends when Your Content is deleted from the Service, except for copies kept in backups for a limited time or as the law requires.
• Your responsibility: you are responsible for Your Content and for having all rights and permissions needed to use it, including photos of people and customer reviews.
• Leads: you decide what information your forms collect and how you use it. You are responsible for having a lawful reason and any needed consent, for posting your own privacy notice where the law requires one, and for not collecting sensitive information you do not need, including consumer health data covered by the Washington My Health My Data Act (RCW 19.373), unless you meet that law's requirements. We handle your leads only to provide the Service to you, as described in our Privacy Policy.
• Export: you can export your leads at any time, including before you close your account.

7. AI features and David

• Some features use artificial intelligence to write copy, create pictures, suggest keywords, rewrite web pages, plan your marketing, and, through David, set things up in your account when you ask.
• Review before you publish: AI can be wrong, incomplete or similar to other content. You are responsible for checking AI-written text and pictures, including prices, offers, claims and facts, before you use or publish them. Replace sample prices, reviews and numbers with your real ones.
• David acts on your instructions: David takes actions in your account when you ask him to. Actions that publish, unpublish, delete, change a live web address, connect a domain, send a post to be published, or send an email or text to your contacts wait for you to tap Confirm. You are responsible for actions you ask for or confirm. David does not handle payments or passwords.
• As between you and us, you own what the AI creates for you, to the extent the law allows ownership of it.

8. Third-party services

The Service works with other companies' services, such as Meta (Facebook and Instagram), Google (Business Profile, Search Console and PageSpeed), domain registrars, email delivery and AI providers. Your use of those services is governed by their own terms and policies. We are not responsible for them, and they may change or stop working with the Service. For example, Meta controls when and whether a post you schedule in Meta Business Suite is published.

9. Landing pages and custom domains

• Published landing pages are public. Anyone with the link can see them, and search engines may list them unless you hide them from Google in your page settings.
• If you connect your own domain, you are responsible for owning it, renewing it and setting the DNS records we show you. We set up the security certificate once the DNS is correct.

10. Free tools

The free tools are provided as-is for general information, with daily limits. Only use them on web pages you own or have permission to analyze. Results are suggestions, not guarantees, and you are responsible for any changes you make to your website.

11. Our property

The Service, including its software, design, templates, icons, text, help guide and the DIY Promotion name and logo, belongs to DIY Promotion and its licensors and is protected by law. You may use templates and features to make your own marketing while you use the Service, but you may not copy, sell, reverse-engineer or create a competing service from the Service itself. If you send us feedback or ideas, we may use them without owing you anything.

12. Suspension and closing your account

• You can close your account at any time by emailing support@diypromotion.com. Export anything you want to keep first.
• We may suspend or close your account, or unpublish pages, if you break these Terms, if we must do so by law, if your use creates a risk or legal exposure for us or others, or if you do not pay. When reasonable, we will tell you first and give you a chance to fix the problem.
• If we stop offering the Service, we will give you reasonable notice so you can export your information.
• Your responsibilities in sections 4, 5 and 6, and sections 11 and 13 through 17, continue after your account ends.

13. Disclaimers

Except for our promise in section 1 that our tools work as described, and to the fullest extent the law allows, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Service will be uninterrupted, error-free or always available, or that AI output or SEO suggestions will be accurate or effective. Nothing in these Terms limits rights you have under laws that cannot be waived.

14. Limitation of liability

To the fullest extent the law allows:

• DIY Promotion will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, leads, data or goodwill, even if we were told they were possible.
• Our total liability for all claims relating to the Service or these Terms is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event that gave rise to the claim, or (b) one hundred U.S. dollars (US $100).

These limits do not apply to liability that cannot be limited by law, such as liability for gross negligence or intentional misconduct.

15. Indemnity

You agree to defend and hold harmless DIY Promotion and its owners and team from claims, losses and costs (including reasonable attorneys' fees) brought by third parties that arise from Your Content, your leads and messages, your use of the Service in breach of these Terms, or your violation of any law or the rights of others.

16. Governing law and disputes

• These Terms are governed by the laws of the State of Washington and applicable U.S. federal law, without regard to conflict-of-law rules.
• Please contact us first. Most problems can be solved quickly by emailing support@diypromotion.com, and we will try in good faith to resolve any dispute informally within 30 days.
• If we cannot, any lawsuit relating to the Service or these Terms must be brought in the state or federal courts located in Snohomish County, Washington, and you and we agree to those courts' jurisdiction. Either of us may bring an eligible claim in small claims court instead.

17. General terms

• Changes: we may update these Terms as the Service changes. We will change the date at the top of this page and, for significant changes, tell customers by email or in the dashboard at least 15 days before they take effect. If you keep using the Service after that, you accept the new Terms.
• Entire agreement: these Terms and our Privacy Policy are the whole agreement between you and us about the Service.
• Severability: if part of these Terms cannot be enforced, the rest stays in effect.
• No waiver: if we do not enforce a term right away, we can still enforce it later.
• Assignment: you may not transfer these Terms without our written consent. We may transfer them as part of a merger, sale or reorganization.
• Events beyond our control: we are not responsible for delays or failures caused by events outside our reasonable control, such as outages at our hosting, email, AI or social media providers.
• Notices: we may send notices to the email address on your account or show them in the dashboard. You can send notices to the contact details below.

18. Contact us

DIY Promotion
14817 249th Ave SE
Monroe, WA 98272
support@diypromotion.com